Education is the top priority at the International Executive Housekeepers Association, Inc. (I.E.H.A.).  Two special designations offered by I.E.H.A. provide recognition by your employer and peers when you reach education milestones.  They are R.E.H. (Registered Executive Housekeeper) and C.E.H. (Certified Executive Housekeeper), and each allows those who see your name to know you have reached milestones of achievement recognized by your professional peers.

In addition to R.E.H. and C.E.H., I.E.H.A. also offers continuing education for all members and nonmembers through its Self Study Program (which you can order online) and I.E.H.A.-sponsored seminars and workshops.

Registered Executive Housekeeper is the highest designation offered.  Members and nonmembers may attain it by completing a degree program with required courses designated by I.E.H.A.  This is called the collegiate program.

Registered Executive Housekeepers in good standing may use the letters, R.E.H., following their names.  R.E.H. status is renewed every three years by examination.

Requirements:

	Complete a bachelor of arts or science degree from an accredited college or university.  It must include required courses in the collegiate program described in this brochure;
	Submit an official copy of your college transcript showing completion of the required courses along with a copy of your resume; and
	Submit a $25.00 transcript review fee ($50.00 non-member).

A person may attain Certified Executive Housekeeper status by fulfilling educational requirements through a certificate program, a self-study program, or college hours equal to an Associate degree.

Certified Executive Housekeepers in good standing may use the letters, C.E.H., after their names.  C.E.H. status is renewed every three years by examination.

Requirements:

	Provide proof of high school graduation or completion of its equivalent (GED);
	Successfully complete the educational requirements of at least one of the following: The 330-hour program The self-study program The collegiate program

Four Ways to Achieve Excellence and
Meet Certification Needs

There are four ways to attain the education needed for certification or certification renewal.  These avenues are also available to nonmembers and members who want to update their practices or pursue professional excellence but who may not want to pursue certification at this time.

The four ways are:

	The 330-hour Program
	The Self Study Program
	The Collegiate Program
	Other miscellaneous programs attended

The 330-Hour Program consists of courses available at I.E.H.A.-approved colleges and universities.  Information on I.E.H.A.-approved schools may be obtained from the I.E.H.A. Association Office.

The Self-Study Program consists of management and technical and administrative skills.

Of all the programs, this is the most convenient.  Each printed study module is designed to maximize learning at your own pace and when you have the time to study.  Each has review study questions and answers and an exam to complete and send to the I.E.H.A. Association Office for grading.  Participants should allow at least two weeks for processing test results.

Modules may be purchased by anyone interested in the subject areas.  They are particularly helpful in these ways:

	As texts for I.E.H.A.-approved schools.
	For members and nonmembers who want to be certified.
	For members and nonmembers who want  to study a specific subject.
	For group study classes in I.E.H.A. chapters.

Group discounts -- Group discounts are available only to I.E.H.A. members when they purchase either the Managing for Effect or Technical and Administrative Skills Series of the I.E.H.A. Training and Certification Program.  Additionally, to receive the discount all participants in the group must enroll in the program at the same time.  Groups may study and work together for review of the modules, but tests must be completed individually and not in a group setting.  Group pricing is as follows:

Each series in the Self-Study Program comes in a three-ring binder that allows study flexibility.  Click here for enrollment form.

You may enroll in the full program, in one of the two series, or you may purchase individual modules in either series.  Click here for the order form.

The Collegiate Program has a total requirement of 60 semester credit hours, including 39 required semester hours (or the equivalent in quarters or trimesters) and 21 unrestricted elective semester hours (or equivalent) of approved college credit.

The 39 required semester credit hours must be distributed in the following manner.

Individuals requiring transcript evaluation for credit toward certification must submit a $25 fee for this service.

Those wishing to receive credit toward I.E.H.A. certification through outside sources, such as schools and other associations, should follow the procedure outlined below:

	Submit college transcripts from schools accredited by regional associations.  These will be evaluated by the Association Office, and I.E.H.A. subject hours will be assigned appropriately toward certification.
	Complete and pass an I.E.H.A. subject exam in the area of study in which you wish to receive credit.

Renewing your I.E.H.A. designation is different from renewing your membership.  Membership renewal occurs once a year on your anniversary date of joining I.E.H.A.  Designation renewal occurs every three years from the date that you received your designation.  To retain your designation, you must fulfill the education requirements.

All Registered and Certified Executive Housekeepers will renew their C.E.H. or R.E.H. status every three (3) years and will be required to test within that 3-year timeframe.  All requirements must be met on their renewal date, but not more than six months prior to the renewal date.  The requirements for renewal are as follows:

	Submit an application for the C.E.H. or R.E.H. renewal examination with the appropriate fee.
	Complete the C.E.H. or R.E.H. renewal examination at an approved I.E.H.A. exam site or through an individually approved proctor.  A score of 70% or above is required for successful completion.

Process:

Ninety days prior to expiration, all C.E.H. and R.E.H. designation holders will receive notification of their upcoming renewal date.  Included with this notification will be an application for the C.E.H. or R.E.H. renewal examination and the opportunity to purchase a study guide or video.

Please advise if you are planning to take the test at an I.E.H.A. meeting site or within your facility. 

Applicants will complete the application with the appropriate fee and return it to the Association Office for proper scheduling.

Applicants will receive notification of their confirmed examination site, date and time with information on review sessions and/or workbooks available to aid in preparation for the exam.

Applicants will take the examination at the designated site.  Proctors will return all examinations to the Association Office for grading and processing.

The Association Office will notify all applicants of their examination score with confirmation of their renewal.  Nonpassing scores will be notified with retesting information.

Whether you are looking for new-hire training or a refresher course for your entry level to supervisory employees, I.E.H.A.'s Frontline program is the best and most economical training available today.

I.E.H.A.'s comprehensive Frontline program covers all housekeeping subjects and enhances skill quality and standards in the industry.  Training topics include:

	Standards - Standards to Consider, Defining and Developing Department Standards, etc.
	Chemical Controls - Chemical Selection, Specialized Products, etc.
	Cleaning Equipment - Power Equipment, Automatic Floor Machines, Special Power Equipment, etc.
	Interior Finishes and Furnishings - Floor Types, Floor Care Methods, etc.
	General Cleaning - Elevators, Drinking Fountains, Vents, Clinical Support and Ancillary Services Areas, etc.
	Waste Management - Identifying and Labeling Hazard Areas, EPA Regulatory Program for Medical Waste Incinerators, etc.
	OSHA Compliance - Bloodborne Pathogen Compliance, Hand Washing, etc.
	Security and Safety - OSHA Compliance, Training for Safety, Lockout/Tagout, etc.

The above is just a sampling of the topics and subtopics included in the program. The program costs $99 per student and contains two eight-hour classroom segments.  Each student who successfully completes the course receives a "Certified Frontline Associate" certificate from I.E.H.A. along with his or her test score.  Also, based on the hours, study time required, and testing, 30 hours are granted toward I.E.H.A. certification if the student desires to continue toward the management level.

The program is provided at distributor/manufacturer training sites or can be brought to your facility -- the choice is yours.  For more information, please contact the Education Department at the Association Office.

Our Mission

The International Executive Housekeepers Association, Inc., is a professional organization committed to a cleaner, safer, healthier environment.  The mission of I.E.H.A. is to provide a professional organization for Executive Housekeepers, Directors of Environmental Services, managers within the housekeeping or custodial activities, and suppliers of custodial goods and services.  Through this organization, individuals can attain education, share research, and achieve recognition for success while interacting with colleagues within the career environment.

I.E.H.A. helps you gain the highest level of professionalism as a leader in the industry.  All housekeeping management professionals may join I.E.H.A. as Associate Members before completing the requirements for certification, if desired.